HanziHunter Support

Thanks for using HanziHunter — a focused way to learn the 3,000 most common Chinese characters.

Need help?
Email natezhang8@gmail.com and we’ll get back to you. Including your iOS version and a screenshot helps us help you faster.

Does my progress sync across devices?

Yes. As long as you’re signed into the same iCloud account, your progress, favourites, and notes sync automatically through your private iCloud. On a new device, sign in with the same Apple ID and your data restores.

How do I restore my purchase?

Go to Settings → Restore purchase (also available on the upgrade screen). Make sure you’re signed into the Apple ID you bought with.

How do I manage or cancel my subscription?

Open Settings → Manage subscription, or go to the iOS Settings app → your name → Subscriptions. Subscriptions renew automatically until cancelled; cancel at least 24 hours before the period ends to avoid the next charge.

What’s included free vs. Premium?

The free tier lets you learn and review up to 188 characters and includes the full study experience. Premium unlocks all 3,000 characters, advanced statistics, and additional themes.

How do I delete my account and data?

Go to Settings → Delete account. This permanently removes your profile, progress, favourites, and notes from your device and your iCloud. It cannot be undone.

Privacy

See our Privacy Policy. In short: your study data stays in your own iCloud, and we only collect anonymous, non-identifying usage analytics.